Home Technology Experts

Your system,
always at its best.

Every home we design deserves the same care after installation as it received during it. ExpertCare keeps your technology performing quietly, reliably, and exactly as it should — so you never have to think about it.

Save 15% vs. monthly billing
Remote monitoring + onsite visits, tailored to your system
Essential
Secondary homes & smaller systems
$780
/yr  ·  $65/mo equivalent
Get started
  • Remote support only
  • 24/7 text & email support
  • Proactive system monitoring
  • Firmware management
  • Subscriber service rates
No onsite visits included
Standard
Primary homes & moderate systems
$1,380
/yr  ·  $115/mo equivalent
Get started
  • Everything in Essential
  • Phone support added
  • 1 onsite visit per year (4 hrs)
  • Rack & firmware inspection
  • 5% service discount
  • Priority scheduling
Most popular
Premier
Large homes & complex systems
$2,388
/yr  ·  $199/mo equivalent
Get started
  • Everything in Standard
  • 2 onsite visits per year (4 hrs each)
  • Spring & fall system reviews
  • Network speed optimization
  • System usage insights
  • 10% service discount
Concierge
Estates & ultra-premium homes
$5,988
/yr  ·  $499/mo equivalent
Get started
  • Everything in Premier
  • 4 onsite visits per year (quarterly)
  • Dedicated tech concierge
  • AV & lighting calibration
  • Outdoor AV seasonal prep
  • Loaner gear during warranty repairs
  • Same-day priority response
  • 15% service & upgrade discount

Prepay and save

Lock in your plan for two or three years and receive a straightforward discount — no promotional pricing, no conditions.

Term Essential Standard Premier Concierge
1 year $780 $1,380 $2,388 $5,988
2 years 5% off $1,482 save $78 $2,622 save $138 $4,536 save $240 $11,376 save $600
3 years 10% off $2,106 save $234 $3,726 save $414 $6,448 save $716 $16,164 save $1,800
Ad-hoc service rates
Subscriber rates
Onsite — first hourLong Island $215  ·  NYC $270 $215–270
Onsite — each additional hourLong Island $175  ·  NYC $195 $175–195
Remote — first hour $150
Emergency onsite$400/hr  ·  2-hour minimum $800 min
Non-subscriber rates
Onsite — first hourLong Island $300  ·  NYC $375 $300–375
Onsite — each additional hourLong Island $195  ·  NYC $250 $195–250
Remote — first hour $200
Emergency onsite$500/hr  ·  2-hour minimum $1,000 min

Not sure which plan fits your home?

Every system is different. We're happy to walk through your setup and recommend the right level of care — no pressure, no obligation.

Talk to a technician